At present, 65 ‘Branded stores’ that provide all round brand experience and customer service in AP
Innovates with small and large sized retail presence to address customer needs in towns of varied sizes
Consolidating its presence in the state, Uninor today shared plans for further retail expansion in AP. The GSM provider which has established its presence across 23 districts, 500 towns and 2000 villages in the state said that they would be taking the number to 90 stores by June 2011. Currently, there are 65 such stores across the State.
These branded stores serve as a one stop service point for existing and prospective Uninor customers across majority of District Headquarters and Taluk Headquarter in AP and reinforces Uninor’s commitment to extend its reach and services to both urban and rural customers.
These Uninor stores aim at providing all round brand experience about Uninor’s offers and services to its customers. Customers can walk into these stores and buy anything from a Sim Card, Recharge coupon and even Handsets/Accessories, as well as for registering complaints and enquiring about VAS products.
Speaking on the announcement of Uninor’s expansion plans, Mr. Satish Kumar Kannan, Business Head – AP Circle, Uninor said, “Uninor has always been committed to extend its reach and services to our customers whether they are settled in the rural areas or the bigger cities of the state. At present, we have 65 uninor branded stores across 3 different innovative retail formats and we look forward to a 90 store footprint by June end. We want to provide the same level of brand experience and customer service to our users, their location notwithstanding; this is our promise to our customers no matter whether they visit a Uninor franchisee or a company owned Outlet. Customers are our top priority and that’s a fact that remains.”
Built on a low cost model, the Franchisee Express outlets are based on an innovative retail format that reach out to towns in AP with a population of less than 1 lakh. Similar to the company outlets and franchisee outlets, the franchisee express outlets as well aim to provide an all round brand experience and an umbrella of Uninor’s offers and services to its customers.