Tata Communications to Provide Managed Telepresence Services to Hannover Re

Leading global German reinsurance firm selects Tata Communications to deploy and manage Telepresence Service in 16 countries across the world

Tata Communications, a leading provider of the new world of communications, today announces that it has been chosen by German reinsurance company, Hannover Re, to deploy and run its Telepresence facilities, serving the group’s internal teams in 18 locations across 16 countries, worldwide.

Tata Communications will roll out the Cisco Telepresence high-definition; immersive video collaboration systems to help employees based in Europe, North America, Asia, Middle East and Africa collaborate with each other on a daily basis.

Under this agreement, Tata Communications will provide Hannover Re with a solution that includes deployment and installation of rooms, maintenance, management and concierge service for scheduling and reservations, the world’s first public rooms, the world’s first open global Telepresence exchange as well as the Cisco-certified Telepresence network. Tata Communications’ Telepresence services include managed private Cisco Telepresence rooms, public Telepresence rooms that can be rented by the hour, and the ability for these private and public rooms to connect with each other.

“Tata Communications is the vendor that meets our expectations in respect of Telepresence operations and services. We are confident that Tata Communications will prove its reliability both in the course of the implementation project and in the operations phase. What convinced us is the option to integrate our internal Telepresence network into the general Telepresence infrastructure provided by Tata Communications. We expect that this will allow us to extend Telepresence based communication to business partners in a second phase.” says Mr. Hartmut Fuchs, Hannover Re, CIO and Managing Director, Information and Technology.

The company will manage all aspects of Hannover Re’s Telepresence needs, supported by its world-class global network. Tata Communications’ open exchange also means that coverage can be extend to any public Telepresence rooms that Hannover Re chooses to use in the future, catering to external users such as customers, prospects and partners.

Claude Sassoulas, Tata Communications’ Managing Director for the Europe and Africa Region, says, “This deal with one of the world’s largest global reinsurance group is a significant milestone for our organisation. It will strengthen our position as a global provider in the German market where we are looking to continue our expansion to serve a growing number of large German MNCs as they move into the emerging markets we are currently investing in. Hannover Re awarded the contract to Tata Communications on account of its ability to provide a flexible and comprehensive solution.”

Tata Communications’ Global Meeting Exchange enables meetings between any connected private or public rooms, and moves Telepresence from a private intra-company experience to a broader based inter-company collaboration tool of choice. It meets the market demand for Telepresence meetings, regardless of the service provider network. With this collaboration, customers on either network can connect to each other extending their Telepresence coverage across their business ecosystem.

“Our goal is to provide the broadest range of Telepresence connections globally and to enable our customers to expand their ecosystems with partners, customers and vendors as extensively as possible. The more connections that are facilitated, the greater the value of this service will be to customers” concludes Sassoulas.

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