60 million Telenor customers. Three countries. One common billing platform.

The success of a global telecom operator depends on two factors: its ability to adapt to customer needs and the ability to leverage on its scale. Telenor Group is among the first in the industry to introduce a unique cross-border billing platform initiative, built around both objectives. Three business units in Telenor Group, with a combined total of 60 million customers, will deploy a common solution for billing and charging. The result is, simply put, increased competitive advantage.

All customers in Telenor Pakistan, DiGi (Malaysia) and DTAC (Thailand) will be managed by a common IT platform for charging and billing. The merger of three widely different solutions represented one of the most challenging IT sourcing projects Telenor Group has ever undertaken. Today’s telecom management systems need to capture myriad sources of voice, SMS, data and subscription-related input – in the context of national regulations, privacy requirements and a rapidly increasing overall traffic load. (more…)

Lars Christian Iuel appointed new CEO of Telenor Pakistan

Telenor Pakistan today announced that its Board of Directors has appointed Mr. Lars Christian Iuel (47) as the company’s new Chief Executive Officer (CEO). He takes up the position on November 1st, succeeding Mr. Christian Albech (64) who will retire after 20 years of service to Telenor.

- It is a pleasure to announce that Lars Christian Iuel will return to Telenor Pakistan, a company and a market that he knows well. He has previously served as Chief Marketing Officer of Telenor Pakistan with excellent results. His in-depth knowledge of the market, combined with his broad telecoms experience and leadership qualities, makes him an ideal candidate to helm our operations in Telenor Pakistan, said Jon Fredrik Baksaas, President and CEO of Telenor Group

Lars Christian Iuel is currently the Head of Marketing at Telenor Group’s Asia office in Bangkok. Prior to that, he worked three years as the CMO of Telenor Pakistan. He has a diverse international background, both from different positions in Telenor and from Cell One in Namibia. (more…)

Telenor to offer new mobile subscriptions

Based on results from a comprehensive survey on what mobile users want out of a mobile subscription, Telenor is changing its mobile subscription offering. The answer is that mobile users want a good offer on mobile phones combined with low and predictable prices on subscriptions. They are also interested in coverage that provides the maximum user experience.

Telenor’s radical change to its subscription offering starts 11 April. This will see the start of sales at around 1,500 mobile dealers countrywide. From now on Norwegian mobile customers will only have two options to choose between, Komplett and Prat. In this way Telenor is simplifying and improving its mobile subscriptions.

Svein Henning Kirkeng, Director of Consumer Markets in Telenor, emphasizes that Telenor shall give customers the best mobile experience the market has to offer, and that the growth in mobile Internet usage places major demands on mobile operators.  (more…)

Telenor Launches Superbredband – Major Lift For Broadband

After great demand in recent times, Telenor is finally introducing Superbredband for sale from today. Low prices and high speed are the keywords for the launch. But, the scope is also significant – 400,000 households can get Superbredbånd from Telenor immediately, a number which will double within the year.

“Telenor will deliver the best solutions the market has to offer to the home, and we are keen for as many customers as possible to benefit from them. With today’s launch we are hoping to meet out customers at home, literally speaking. The scene is now set for a proper lift in broadband-Norway,” says Svein Henning Kirkeng, Director of Consumer Markets at Telenor. (more…)

Cheaper to Call from Home Phone to Mobile

Telenor is launching three new subscriptions featuring new call prices from home phones. It will now be much cheaper to call a mobile number and Telenor is introducing a new subscription which includes call minutes to both mobile and home phones. At the same time, Telenor is keeping the prices low for calls to other home phones.

“Telenor is the first in Norway and one of the first in the world to introduce a prepaid subscription which includes what the customer is looking for, both in terms of mobile and home phones,” says Svein Henning Kirkeng, Director of Consumer Markets. In addition to offering the customer free call minutes to home phones, the subscription also includes 10 hours to all mobile operators in Norway every month. (more…)

Telenor Group Today Announced CEO Changes In Its Business Units In Montenegro, Hungary, Thailand And Bangladesh

The new CEOs are:

-In Montenegro, Mrs. Kaaren Hilsen is appointed CEO of Telenor Montenegro from 18 January 2011, succeeding Mr. Christopher Laska. See local press release: www.telenor.me/eng/about_us/media_center/news

-In Hungary, Mr. Christopher Laska is appointed CEO of Telenor Hungary from 18 January 2011, succeeding Mr. Anders Jensen who has decided to leave Telenor Group. See local press release: www.telenor.hu/en/press/pressreleases/

-In Thailand, Mr. Jon Eddy Abdullah is appointed CEO of Dtac from 1 March 2011, succeeding Mr. Tore Johnsen. See local press release: www.dtac.co.th/2009/eng/news/index.php (more…)

Telenor Becomes A Norwegian Red Cross’ Key Partner

Telenor and the Norwegian Red Cross have signed an agreement making Telenor a Red Cross’ key partner for the next three years. The agreement is worth at least NOK 9 million.

“The flood disaster in Pakistan, where we have operations, has had a strong effect on us, and the efforts of the Red Cross to get the country on its feet again have been formidable. Through their helpline services and their work with digital bullying, the organisation has proven themselves to be a relevant and strong collaborative partner for Telenor,” says Jon Fredrik Baksaas, President and CEO at Telenor. (more…)

Telenor Announces Data Plans For iPad With Wi-Fi + 3G In Norway

Telenor today announced it will offer dedicated data plans for iPad with Wi-Fi + 3G in Norway beginning on November 30. All data plans will be available without a contract, providing the freedom to activate or cancel a plan at any time. Customers will also enjoy access to Telenor’s Wi-Fi hotspots throughout Norway at no extra cost.

iPad allows users to connect with their apps and content in a more intimate, intuitive and fun way than ever before. Users can browse the web, read and send email, enjoy and share photos, watch HD videos, listen to music, play games, read ebooks and much more, all using iPad’s revolutionary Multi-Touch user interface. iPad with Wi-Fi + 3G models are just 0.5 inches thick and weigh just 1.6 pounds-thinner and lighter than any laptop or netbook-and deliver up to 10 hours of battery life for surfing the web on Wi-Fi, watching videos or listening to music, and up to nine hours of surfing the web using a 3G data network.* (more…)

Electing Norway’s nimblest

On Saturday, 23 October Telekiosken, Telenor and Samsung are arranging the qualification round for the Norwegian Championships in SMS messaging at shopping centres all over Norway. The event produced a Norwegian world record-holder last year. Practice makes perfect – in 2009 we sent more than 6.5 billion SMS messages in Norway.

The Norwegian Championships in SMS messaging has become a major success. Last year, Sonja Kristiansen (23) of Stavanger messaged herself into the record books when she beat the world record during the Norwegian Championship finals. (more…)

Bundling Mobile Needs Into A Single Subscription

Telenor is now launching a new mobile bundle aimed at the small business. The new offer bundles, for the first time, a business subscription for mobile voice and mobile broadband services with a mobile phone, into a single product at a fixed price.

“Many business customers in the SMB market have similar requirements and purchasing habits to customers in the private market. They want attractive mobile phones and mobile broadband and are attracted by good offers,” says Abraham Foss, Head of Business Markets at Telenor.

This bundle will meet an ever-increasing need for simplification and cost control in the SMB market. (more…)

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