Mobile Number Portability

Shri Kapil Sibbal, the Union Minister of Communication and Information Technology today informed Lok Sabha in reply to a question that the Government has launched the Mobile Number Portability (MNP) service on 25.11.2010 in Haryana and on 20.1.2011 in rest of India.  The number of Bharat Sanchar Nigam Limited (BSNL) and Mahanagar Telephone Nigam Limited (MTNL) subscribers ported out and ported in after implementation of Mobile Number Portability (MNP) till 30.6.2011, License Area wise is given at Annexure 1.

Though the net ported number of  mobile subscribers of BSNL is next to  Reliance, yet the net ported subscribers as percentage of total mobile subscribers of BSNL  is not so. The details of porting in and porting out subscribers of the various operators is given  in Annexure 2.

The main reasons for porting out of subscribers from BSNL and MTNL have been reported to be network / coverage issues, tariff issues etc.

The major steps taken / being taken by BSNL and MTNL to retain the existing customers and add new customers in the competitive environment are as follows:-

BSNL

(i)                         Forgoing porting fees from subscribers coming into BSNL network.

(ii)                       Circles have formed Special Cell to contact customers and address their grievances on war footing.

(iii)                      Mobile network is continuously optimized to improve upon the coverage and capacity.

(iv)                      Competitive prices for all wireless products.

(v)                        Wide publicity through media highlighting the advantage of availing services from  BSNL namely Trusted Brand, Transparent Billing, Widest Network, competitive  rates etc.

MTNL

(i)                    Mobile network is continuously optimized to improve upon the coverage and  capacity.

(ii)                  Taking care of its customer’s conveniences by increasing the points where customers can make payments.

(iii)                Tariff rates have been reduced and made attractive.

(iv)                Bundling schemes with 3G  data cards have been  introduced

(v)                  All 2G mobile connections have been made 3G enabled.

(vi)                In Mumbai, MTNL has waived off MNP porting charges for customer joining to its network.

SP/ska

Annexure-1


S.No.
Operator Licence Area No. of subscribers ported in till 30.6.2011 No. of subscribers ported out till 30.6.2011
1 BSNL Andhra Pradesh 1,04,987 50,293
2 Assam 1,616 3,070
3 Bihar 5,048 26,816
4 Gujarat 12,072 64,391
5 Haryana 19,937 1,19,062
6 Himachal Pradesh 2,798 6,939
7 Jammu & Kashmir 158 177
8 Karnataka 15,103 86,046
9 Kerala 59,217 48,422
10 Kolkatta Telecom District 3,416 19,784
11 Maharashtra 9,214 75,069
12 Madhya Pradesh 9,687 38,311
13 North East 429 1,074
14 Orissa 16,376 15,468
15 Punjab 10,446 1,17,144
16 Rajasthan 28,838 78,459
17 Tamil Nadu including Chennai Telecom District 25,543 57,039
18 UP East 12,454 38,371
19 UP West 6,845 59,936
20 West Bengal 5,305 27,879
21 MTNL Delhi 7,766 31,317
22 Mumbai 3,186 30,762

 

Annexure 2

Wireless Subscriber base & Porting status as on 30.6.2011
S.No. Company Wireless subscriber base No of Subscribers Ported in No of Subscribers Ported out No of Subscribers Net Ported Net porting as %age of wireless subscribers
1 Idea mobile communication 9,51,08,818 19,14,057 10,89,212 8,24,845 0.87
2 Vodafone 14,15,19,840 21,83,120 14,71,985 7,11,135 0.50
3 Bharti Airtel Ltd 16,91,86,247 23,29,405 16,78,806 6,50,599 0.38
4 SISTEMA SHYAM TELESERVICES LTD 1,17,25,080 19,512 15,075 4,437 0.04
5 Uninor 2,63,30,211 1,33,344 1,31,795 1,549 0.01
6 Stel 33,17,414 8,909 8,463 446 0.01
7 Loop Mobile 31,50,308 11,894 13,292 -1,398 -0.04
8 Etisalat DB Telecom 13,58,535 132 9,213 -9,081 -0.67
9 Quardrant Televentures Ltd (Formely HFCL Ltd) 14,06,147 15,826 30,882 -15,056 -1.07
10 Aircel 5,79,80,752 3,58,471 3,98,427 -39,956 -0.07
11 MTNL 55,05,640 11,104 51,470 -40,366 -0.73
12 Videocon 71,29,886 20,113 92,516 -72,403 -1.02
13 TATA Teleservices Ltd 9,09,92,684 8,12,010 11,88,717 -3,76,707 -0.41
14 BSNL 9,37,27,825 3,44,789 9,17,931 -5,73,142 -0.61
15 Reliance 14,32,65,158 5,21,116 16,87,759 -11,66,643 -0.81

 

 

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