In the current scenario, web based systems and web based programming languages have gained traction for information dissemination. Telephony systems have lagged behind because of complexity and lack of expertise. Kookoo plans to address this problem by making telephony functions accessible through common web programming languages
Ozonetel Systems, a pioneer in the ‘cloud telephony’ technology in India has released the next version of Kookoo.in, India’s first hosted telephony platform in the cloud. The key objective of Kookoo is to address the lack of telephony systems prevailing today, by making telephony functions accessible through a common web platform. Kookoo functions as an interface between the web application and the caller by taking phone commands from one end (caller) and executes on the web. After allowing businesses to build innovative phone applications, KooKoo now provides another channel for businesses to interact with their customers by integrating incoming & out going SMS. KooKoo can now offer 10 digit numbers so that customers can send SMSes to the businesses who are leasing this platform. Kookoo.in is providing an innovative way of telephony functions for web programmers to enable web/e-commerce sites to offer telephone channel as a mechanism to service customers.
The big advantage with Kookoo is the “Pay per use” model. If your business is successful and you get more calls, then you pay more. If not, you just pay rental. In the short span of its launch since August 2010, Kookoo has 1,000 registered developers and 100 customers who have built voice services such as IVR and PBX systems.
Elaborating on the concept behind KooKoo.in CSN Murthy Founder & CEO, Ozonetel Systems said, “Even though India is the second largest and the fastest growing telecom market in the world today, with over 740 million telephone users, we have only 50 million Internet users. We realized that Telephony systems have lagged behind because of exorbitant setup costs and maintaining them. We saw an opportunity to develop a system which addresses this problem by making telephony functions accessible through common web programming languages. Today, we are happy and confident that advanced version of kookoo.in helps the company’s with web based companies to scale up their business through telephony”
Kookoo service is currently available in all the key centers like Hyderabad, Bangalore, Chennai, Delhi, Mumbai, Kolkata, Pune and shortly extended to Cochin and Ahmadabad. KooKoo users can now get local numbers from all these locations and build their voice services like IVR and PBX systems.
